Civil Unrest
Listen Now:
Today’s office environments thrive on effective communication, especially verbal communication. And we all rely on common rules of etiquette to ensure that our interpersonal connections remain open and receptive. For our friends at Dunder Mifflin, of course, these rules were abandoned long ago. Yet there ARE a number of valuable lessons they can teach us about our daily contact with coworkers.
Today I’m joined by Susan Fitter Sloane, founder and CEO of Global Matters, an expert in Lifestyle, Manners, and Interpersonal Skills. Susan and I will discuss guidelines for etiquette in the office, including how communication works across supervisory relationships as well as in the work/life continuum.
Matt
Mnemonic Device
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Clothing Malfunction
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Inappropriate Questions
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August 12th, 2009 at 3:12 pm
The clip “Fake Firing” which Susan and I discuss in this podcast has been taken down from Hulu. In its place, we have included the clip “Mnemonic Device,” which I assure you is just as illustrative of how NOT to be civil in the workplace.
August 19th, 2009 at 3:58 pm
I agree with Susan reguarding Pam’s experience being “fake-fired.” Pam missed an opportunity there to confront Michael about his faults. Instead she hugged him, which is like rewarding Michael.
May 31st, 2010 at 6:32 pm
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HR Watches “The Office”» Blog Archive
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